Trust Relationship and Responsibility Fulfillment
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Trust Relationship and Responsibility Fulfillment
Trust and Responsibility
The mission of SOSST International Crowdfunding is to turn creative projects into reality. To achieve this, we are dedicated to providing a safe and reliable platform where creators and supporters can communicate smoothly and secure funding, while also helping supporters discover and back various creative works. Trust between creators and supporters is crucial on our crowdfunding platform, and our platform is built to be trustworthy. Therefore, we outline the responsibilities and relevant information required to participate in crowdfunding, ensuring that everyone can participate smoothly.
Overview
SOSST International Crowdfunding is dedicated to providing a safe and reliable platform for all users.
- Data Protection: SOSST International Crowdfunding takes measures to protect users' personal information and financial data, using encryption technology to ensure the security of transactions and communications.
- User Verification: The platform conducts identity verification for creators and supporters to enhance security and reduce the risk of fraud.
- Creator Responsibility: Creators must strive to implement the project and fulfill their commitments to supporters.
- Supporter Responsibility: Supporters should assess the project's potential when deciding to support it. Once they choose to support, they are responsible for providing that support, regardless of the project's outcome.
- Reward Not Guaranteed: SOSST International Crowdfunding or creators cannot guarantee the fulfillment of rewards.
- Platform Disclaimer
- Project Risks: Supporters must understand that there are risks in participating in crowdfunding, including the possibility that the project may not be completed as promised. SOSST International Crowdfunding is not responsible for creators failing to fulfill commitments or rewards not being realized.
- Limitation of Liability: SOSST International Crowdfunding is not responsible for any direct, indirect, incidental, or consequential loss arising from the use of the platform. Supporters must fully assess the project risks before supporting a project.
- Responsibility and Compliance
- Creator's Legal Responsibility: Creators must comply with relevant laws and regulations to ensure the legality of the project content. SOSST International Crowdfunding is not responsible for the legal compliance of the project.
- Supporter Responsibility: Supporters should conduct necessary research and make judgments when choosing to support a project, ensuring that their decision is reasonable and informed.
- Transparent Communication
- Information Disclosure: SOSST International Crowdfunding encourages creators to fully disclose information on the project page, including project risks, progress, and financial usage, to enhance transparency.
- Feedback Channels: The platform provides channels for user feedback and complaints, allowing supporters to report any misconduct through these channels, helping to maintain the platform's safety and integrity.
Responsibility of SOSST International Crowdfunding
SOSST International Crowdfunding is responsible for maintaining a secure and reliable platform, including setting clear rules and monitoring the website’s compliance. If a user or project is found to violate the terms of use, SOSST International Crowdfunding will take action to remove inappropriate content or restrict user access.
SOSST International Crowdfunding does not assess the feasibility of creators' projects, nor does it monitor the use of funds, and it is not responsible for providing compensation when creators fail to fulfill their agreements with supporters.
To enhance trust, SOSST International Crowdfunding encourages open communication between creators, supporters, and the platform.
SOSST International Crowdfunding and supporters' expectations of creators
Creators must follow the platform rules and fulfill their commitments to supporters (as stated in the terms of use). This includes making efforts to deliver high-quality work, communicating progress honestly, using funds appropriately, and protecting supporters' personal information. Creators should deliver rewards as promised, provide refunds if necessary, or clearly explain the reasons for non-delivery. While delivering bad news is difficult, creators should thank their supporters and keep them informed of progress.
Unlike sellers on e-commerce websites, creators on SOSST International Crowdfunding do not automatically breach their contract with supporters if they fail to fulfill rewards or provide refunds. However, if creators fail to update progress, address supporters' issues, or otherwise breach the agreement, they may face legal action.
Creators must follow the platform rules and exercise extra caution when inviting collaborators or third parties to participate in projects. The platform will hold creators accountable for the use of their accounts and may suspend or terminate their access.
SOSST International Crowdfunding and Creators' Expectations for Supporters
Supporters are required to review projects, report violations, and take responsibility for their support when choosing to support a project. SOSST Crowdfunding provides supporters with the opportunity to support creative work in the early stages of project development. By supporting, supporters express their recognition of the creator's work and may even play a role in shaping culture and bringing about world-changing projects. Supporters must make decisions based on informed knowledge.
Unlike e-commerce site projects, projects on Nanbei Crowdfunding are not finished products. Before supporting a project, backers should carefully review the project description, risks and challenges, comments, and updates to ensure there is no vague or unrealistic content. The comment feature is only open to backers, but anyone can ask the creator questions via the FAQ section. Backers should seek additional background information outside of Nanbei Crowdfunding and ask questions proactively. If any violations are found, backers can report them using the link at the bottom of the project page so we can take appropriate action.
If a creator does not respond or fulfill the rewards, supporters should contact the creator directly to request project updates. It is important to maintain respect during communication, as the creative process itself is challenging, and the creator is working hard to bring their project to life. If supporters believe the creator has breached the agreement, they can take action outside of the South-North Crowdfunding platform, including legal action.